A Inno Valley Works Product
Travel & Hospitality : Enhance Experiences with WatBox
Deliver Unmatched Customer Experience with WhatsApp Integration
In the competitive world of travel and hospitality, delivering exceptional customer experiences is crucial. WatBox, integrated with Salesforce CRM, leverages WhatsApp to engage customers in real-time, offer personalized support, and improve conversions while reducing operational costs.
Why Choose WhatsApp for Travel & Hospitality?
-
24/7 Customer Support :
Offer round-the-clock assistance to address inquiries, resolve issues, and provide travel updates.
-
Proactive Post-Purchase Service :
Stay connected after bookings to enhance satisfaction and drive repeat business.
-
Automate Travel FAQs :
Handle common travel-related queries with automated responses, saving time for agents and customers.
-
Document Sharing Made Easy :
Send travel documents, brochures, itineraries, and PDFs directly via WhatsApp.
-
Customer Engagement & Loyalty :
Keep customers engaged with personalized offers, discounts, and reminders to boost loyalty.
Key Benefits
Boost sales, support, and engagement with automated WhatsApp solutions for B2B.
Qualify Leads Faster
Use WhatsApp to qualify leads and follow up quickly, ensuring no opportunity is missed.
Increase Conversions
Take bookings and payments directly on WhatsApp for a seamless experience.
Simplify Document Collection
Collect and submit necessary documents for bookings easily through WhatsApp.
Boost Customer Satisfaction
Provide proactive updates like booking confirmations and reminders.
Key Features
01
Lead Generation & Conversion
-
Add a WhatsApp widget on your website or social media to capture leads.
-
Use custom auto-replies to answer FAQs and help customers choose travel packages.
-
Upsell services like hotels, taxis, and tours via WhatsApp.
02
Efficient Booking & Follow-ups
-
Gather ratings and feedback using automated WhatsApp flows.
-
Collect detailed customer preferences (budget, destination, travelers) to tailor offers.
-
Send itineraries and booking details regularly via WhatsApp to keep clients informed.
03
Customer Feedback & Insights
-
Gather ratings and feedback using automated WhatsApp flows.
-
Collect detailed customer preferences (budget, destination, travelers) to tailor offers.
-
Send itineraries and booking details regularly via WhatsApp to keep clients informed.
How WatBox Enhances Your Sales Process
Acquire
Drive leads with WhatsApp widgets on your site and social media, engaging prospects via personalized auto-replies.
Convert
Retarget leads with WhatsApp ads and personalized offers. Send payment links for quick booking finalization.
Delight
Provide exceptional customer support at scale. Gather feedback to improve your services.
Engage
Keep customers informed with automated WhatsApp notifications about bookings, packages, and exclusive deals.
Final Thoughts
With Salesforce CRM and WatBox, travel and hospitality businesses can revolutionize customer engagement. Effortlessly manage customer data, assign the right agents, and send personalized broadcasts about deals and packages, all while leveraging WhatsApp for real-time communication. Deliver seamless support, from booking confirmations to post-trip follow-ups, enhancing satisfaction and loyalty. WatBox streamlines interactions, increases bookings, and transforms conversations into opportunities to delight customers and build lasting relationships.
Watch Now - https://www.youtube.com/watch?v=R_KHF7ERh20
Get in touch with us
Please fill out the quick form and we will be touch
with lightning speed.
Level up WhatsApp Integration with Salesforce
Start with a 30 day trial for you to taste the CRM + WhatsApp interactions!