A Inno Valley Works Product
Journey Map
A Customer Sales Journey
01
Brand New Prospect
Visiting Website for Enquiry
03
Scan QR code or Click Link for WhatsApp
New Lead created in Salesforce
05
BDR receives Notification
BDR responds in WatBox from Salesforce lead
07
Sends products catalogues through WatBox
Customer shows interest and becoming sales qualified lead
09
BDR agent converts Lead to Account/ Contact/ Opportunity
Sales agent converse with customer through WatBox
11
Agent Finds all past WatBox convo in Opp/ Contact
Agent sends Contract WatBox for Review/ Quate documents through
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