Inbound Message

When a new message is received a new lead records gets created if there is no records for the respective number

Outbound Message

Outbound Messages can either be template messages or normal text messages

Notifications for each inbound Messages

Users get notified for every new inbound message.

Real-Time Customer Engagement

WatBox.ai ensures that your customers can reach you instantly through WhatsApp, the world's most popular messaging app. This real-time engagement allows for quick responses and improved customer satisfaction.

Inbox for New Inbound Messages

The inbox feature allows agents to easily manage new inbound messages from each lead and customer. This helps streamline the workflow, ensuring that all customer inquiries are handled promptly and efficiently.

Bulk messages from campaign

Sending Personalized Template messages to multiple recipients in single button click

Restrict Messages based on keywords

Supports Service

Service agents can resolve cases via Whatsapp. When conversation starts after 24 hrs a new case gets created. First Message of customer is assigned to Subject and Description.

Reports to track the number of Messages

Available in Mobiles

Messages can also be sent / viewed from Mobiles.