Effortless & Secure Voice Messaging in Salesforce

01

Seamless Integration

Send voice messages seamlessly within Salesforce without switching platforms. Improve customer engagement, efficiency, and response times with real-time voice messaging—enhancing communication while staying within your Salesforce workflow.

02

Secure Processing

Ensure secure processing with AWS’s Inno Valley Works instance, keeping your data protected. Voice messages are handled safely, with no storage outside your Salesforce org, ensuring compliance and privacy while delivering seamless, real-time communication.

03

Instant Delivery

Deliver voice messages instantly from Salesforce to WhatsApp, ensuring real-time communication with your customers. Enhance engagement, improve response times, and provide a more personal touch—all with seamless, secure, and instant voice messaging.

How It Works

1

How to Use?

Click the "Mic" button on the WhatsApp component, record your voice message, and send it.

2

Maximum Recording Duration per message:

Record your voice message (max 90 seconds).

3

Where is it Saved?

Recordings are stored in the Attachments list of the Lead/Opportunity/Case records for easy access.

Voice Messaging Limitations & Additional Costs

Limitations :

Voice messages of up to 90 seconds/message can be sent.

Important Note :

WatBox leverages secure AWS services for voice note audio conversion, ensuring high-quality processing and data protection.
However, this integration incurs an additional cost of not more than $3 per user, per month, which will be added to WatBox’s license fee.