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WatBox General Data Flow Diagram - 1
WatBox General Data Flow Diagram - 2
How WatBox is GDPR Compliant
At WatBox, we prioritize your privacy and the protection of your personal data. As part of our commitment to data security and privacy, we have implemented stringent measures to ensure full compliance with the General Data Protection Regulation (GDPR). Here's how we achieve this:
- We can collect the consent from the customers through first WhatsApp Message.
- Get consent agreement (checkbox on website) when collecting the phone number from the customers through the website.
- Customers can opt-out of WhatsApp communications by replying as "Stop".
- Conversations are stored only within Salesforce custom object and it is encrypted.
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